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Destin, FL

Frequently Asked Questions

Our cancellation policy allows for a 97% refund of the paid amount if the cancellation is made more than 30 days prior to the arrival date of the reservation. For cancellations made within 30 days prior to the arrival date, no refund will be issued. Should you need to cancel on short notice, we will make every effort to reopen the dates for rebooking and will refund any amounts we are able to recover from the cancelled reservation, up to the full reservation amount.

We are pet friendly & allow up to 2 DOGS (NO CATS) with a required pet fee of $300 total. Pets must be under 40 lbs and house trained, not permitted on the furniture, and are required to be crated if left unattended (we provide crates). Guests bringing pets must disclose this prior to booking, as a pet fee must be paid prior to arrival and we use specific sheets for our pet friendly travelers. Pets and emotional support animals are subject to pet fee, only ADA compliant service animals trained to perform a task are exempt from this. You are expected to clean up after your pet both indoors and outdoors or additional fees will be assessed.

Wifi, YoutubeTV, resort pool, hot tub, yoga/workout gear, board games, Nintendo, beach supplies, books, highchair, travel crib, pack-n-play, work desk with monitor, and Propane grill.

Our driveway can accommodate up to 3 smaller vehicles or 2 larger ones. There is also limited free guest parking near the pool and back entrance along with paid overflow parking right outside the neighborhood. 

 

 We are just under .5 (half) miles from our door steps to the white sandy beaches. It takes on average about 10 minutes to walk there.

Yes, the Sandy Express trolly runs from Spring Break and Memorial Day to the 2nd week in October. In addition it runs Thanksgiving and Christmas holidays as well.

beach chairs, beach towels, umbrella, beach cart, tent, beach bag, pool toys, coolers, and pool floats

In addition to a fridge, stove, and microwave. We also have a griddle, blender, crockpot, toaster, instant pot, air fryer, and a blender.

 

Yes, we’re one of the few homes in the neighborhood with a golf cart, thanks to the recent ban on local rental companies. Now owners must purchase the cart ourselves and rent directly to guest. We’ve invested in a brand-new luxury, electric 6-seater golf cart thats lifted with large tires and features vibrant neon underglow lights! Please note that the golf cart can ONLY be parked in the driveway and will count as 1 of your 3 vehicles per HOA guidelines. You will need to sign a waiver before use. 

We require a $400 security deposit that we place on “hold” and is fully refundable after checkout, assuming no damages. In addition, we require a rental agreement to be signed and a picture of Driver’s License to protect against online fraud.

The Villages of Crystal Beach is inside a gated community and offers 24/7 on-site security. It is a great place to take evening walks in the neighborhood. 

 

Yes, they are both available everyday from 8AM to 10PM. The pool will only be heated for Thanksgiving (Nov 21st – 28th) and Christmas (Dec 19th – Jan 2nd).

Check-In is at 4 PM and Check-Out is by 10 AM. We do not mind accommodating an early check-in if our cleaners get done early.

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